Your questions - Our answers

Here you will find the most frequently asked questions by our customers, classified by theme. Click on the theme of your choice.

However, if you do not find the answer to your question, please contact us.

FUEL

All you need to know about fuel: Consumption, billing…

Do I fill up the tank before returning my vehicle?

You will be given your rental vehicle with a full tank of fuel. When returning the vehicle, you have 2 possibilities: >> you fill up before returning your vehicle >>or we will fill it up ourselves (charged at the price displayed in the agency).

Why is the fuel so expensive?

The price of our fuel is indeed higher than in a service station. In view of how little fuel we use, oil companies charge us the retail price. The difference corresponds to the labour costs incurred to provide this fuel service.

How many kilometres can I do with a full tank?

Consumption depends on the model! On small category vehicles, the tank capacity is 40 litres and you can do between 500 and 650 kilometres.