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Quality - France | Car Rental Europcar Atlantique.
We want to know if you are satisfied! regarding our France car rental services
Customer satisfaction is a priority at Europcar Région Atlantique.
We need your opinion so we can constantly improve the quality of our service. 
Your car rental
Pick-up agency:
Vehicle type:
Category:
Period:
Why did you hire a vehicle? France | Car Rental Europcar Atlantique
I needed a vehicle further to a breakdown, theft, accident
I needed a vehicle on location (after a train journey or flight)
I needed an extra vehicle
I needed a different vehicle (suited to my journey)
I wanted a more reliable, more recent vehicle
Just for the pleasure
Other reason
How often do you hire vehicles?
Hardly ever
About once a year
About once a month
About once a quarter
Much more often
How did you find out about our rental agency?
By walking past it
Telephone directory
www.europcar-atlantique.com
Adverts on vehicles
Other advertising
From a third party (friend, travel agents, breakdown service...)
My company has an agreement with Europcar
Why did you choose Europcar?
Price
Proximity
Professionalism – Reliability
Wide range of vehicles
Vehicle availability
Loyalty
Did you consult any other hire companies? If so, which ones?
Why didn’t you choose their offer?
Your satisfaction point by point
Please rate your satisfaction on a scale from 1 to 4
(1 not at all satisfied - 2 not really satisfied - 3 - satisfied - 4 - very satisfied)
Out agency
Visibility
Accessibility
Layout, atmosphere
Suggested improvements:
Our service
Booking facility
If you booked by telephone, how quickly was your call answered less /more than three rings
The friendliness and competence of the staff
Waiting time
Rapidity of the formalities
Information about the terms of the rental
Information about the vehicle
Did the Europcar agent check the condition of the car with you? At pick up
On return
Suggested improvements
Your hire vehicle
State of the bodywork
Cleanliness of vehicle outside
Cleanliness of vehicle inside
State of the carpets
State of the ashtray
Suggested improvements
Were you offered the loyalty card?
Did you know that Europcar Région Atlantique is committed to Quality control and is ISO 9001 certified?
If you need to hire a car again, will you come back to us?
Your e-mail address :
Useful to answer you
Auto 44 - Europcar France franchisee - Terms and conditions of hire of Europcar-Atlantique Media CD >>